Last Updated: 22nd May 2025

​

At Public Service Works, we are committed to protecting your personal data and respecting your privacy.

​

This Privacy Policy outlines how we collect, use, and store your information when you engage with our events, webinars, mailing lists, or training offers.

​

1. Who We Are

Public Service Works is a network of independent consultants and facilitators that delivers participatory events, research, evaluations, training, and policy development to support Public and Private Sectors across the UK and internationally.

​

If you have any questions about this policy or your data, you can contact us at:
📧 contact@publicserviceworks.com

​

2. What Information We Collect

When you register for an event, webinar, or sign up for updates, we may collect:

• Your name

• Your email address

• Your organisation or role (optional)

• Any access or dietary requirements (for in-person events)

• Booking and payment details (for invoices)

​

3. How We Use Your Information

We use your data to:

• Confirm your registration and communicate event details

• Share joining instructions, updates, and post-event resources

• Respond to specific requests (e.g. accessibility or dietary needs)

• Send you information about future events or opportunities (only if you opt in)

​

4. Legal Basis for Processing

We process your personal data under the following lawful bases, in line with UK GDPR:

• Consent – where you have actively agreed (e.g. email sign-up)

• Contract – where necessary to fulfil your booking or registration

• Legitimate interest – to deliver, improve, and follow up on our services

​

5. Data Storage and Third Parties

• Your data is stored securely and accessed only by members of the Public Service Works network involved in organising your chosen event or activity.

• We do not sell, rent, or share your data with third parties for marketing purposes.

• We may use trusted third-party platforms (e.g. Eventbrite, Google Forms, Zoom, LinkedIn) to manage bookings and communications, all of which comply with relevant data protection laws.

​

6. Data Retention

We retain your data only as long as needed for event management and any agreed follow-up. You may request that we delete your information at any time.

​

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Correct or update your data

• Withdraw consent at any time

• Request that we delete your data

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

​

8. Contact Us

To exercise your rights or raise a query, contact us at:
📧 contact@publicserviceworks.com